Stephanie H.


I have spent nearly two decades helping organisations communicate about the things that matter: gender equity in capital markets, education, financial innovation, sustainability, and business as a force for good.

I grew up in Ecuador, built my career across France, the Netherlands and the UK, and work fluently in English, French and Spanish. That trajectory shapes how I work: an internationalist perspective that is lived rather than learned, and an instinct for how narratives travel, or fail to travel, across cultures and markets.

Today I run Cháchara, an independent communications consultancy. I advise founders and leadership teams on corporate narrative, executive positioning, crisis and reputation, and campaigns that turn research and expertise into real-world influence.

Before going independent: Brand & Editorial Communications Director (Global) at Unibail-Rodamco-Westfield, where I led communications for a newly merged listed group across 12 countries. Six years at Bain & Company in Paris. Agency years at Havas, working with Orange, McDonald's, Renault, KPMG and ESSEC Business School.

I am at my best where the stakes are real: a fundraise, a regulatory battle, a transformation, a report that deserves to shape the debate. If that sounds like your world, let's talk.

  • £ 500 - 900 per day
  • 20 years
  • Full time
  • London in United Kingdom


2 Reviews

Sectors Experience

Arts & Culture

LaCollection, MGXS, Rhapsody

Automotive

Renault

Business Services

Bain & Company, KPMG

Charities

Cryptocurrency

Bity, Paymium

Diversity

Equileap

Education

Wise

Energy & Resources

Earthna, Imerys, mylight

FinTech

MerQube

Food & Drink

McDonalds, Sodexo

Gaming

Ubisoft

Generalist

Havas, Omnicom

Insurance

Intériale

Luxury

LVMH

Real Estate & Property

Unibail Rodamco Westfield

Technology

Capgemini, DTS, Philips, Sage

Telecoms

Orange

Travel & Tourism

TUI

Career Highlights and Timeline

Freelance Communications Consultant; Paris and now London — 2021-Present 
Whether protecting or building reputations I have successfully provided strategic communications consultancy to a wide range of clients from global corporates at C-suite level to the owners of fast-growing start-ups and small businesses in varied industries such as impact and sustainability, Web3 and crypto, financial services and the primary sector. 

 

Global Brand and Editorial Communications Director, Unibail-Rodamco-Westfield; Paris — 2018-2021 

  • Developed and implemented an editorial communications strategy for a newly created worldwide group. 
  • Managed the creation and delivery of corporate communications tools and channels, including print and digital mediums. 
  • Ensured brand consistency through visual design and message strategy. 
  • Provided crisis communication management and advisory support. • Established and coordinated a global communications network. 

Marketing & Communications Manager, Bain & Company; Paris — 2012-2018 

  • Supported the global communications and marketing strategy to enhance Bain's brand and commercialise intellectual property. 
  • Coordinated marketing efforts to strengthen customer relationships, manage the alumni base, and maintain the group's premium positioning. 
  • Oversaw daily national and international public relations activities. 

Communications Consultant, Havas Paris; Paris — 2009-2012

  • Provided strategic and operational communications advice, focusing on internal and HR communications, sustainability and diversity, employer branding, and change management.
  • Worked with clients such as Orange, McDonald's, Renault, Sodexo, KPMG, and Sage. 

Communications Manager, World Challenge @ TUI Group; London — 2007-2009 

  • Managed internal and external communications, public relations, corporate social responsibility, and crisis communications for a British worldwide expeditionary company. 

Recommendations

Skills

PR and comms

Account Management Agency B2B Brand messaging Brand Strategy Broadcasting PR Campaign Planning Change & Transformation Change Management Copywriting Corporate comms Corporate media relations Corporate Social Responsibility Crisis Management Editing & Copy Employee communications External Comms Financial comms Global Communications In-House Interim Internal Comms Media Relations Media Training Not for profit comms PR Strategy Press Officer Project Management Recruiting communications Reputation Management Social Media Speechwriting Stakeholder Relations Strategic Communications Thought leadership Training

Markets

Spain France United Kingdom United States of America

Languages

English (Native and Bilingual proficiency) French (Native and Bilingual proficiency) Spanish: Castilian (Native and Bilingual proficiency)