Last updated: 31 October 2025
This Privacy Policy describes how we collect, use, and protect your personal data when you use our website, platform, and related services.
The Work Crowd is a global network connecting businesses and organisations with freelance, interim and fractional professionals across marketing, communications, public affairs, sustainability and related disciplines.
This Privacy Policy applies to:
The Work Crowd Limited, registered in England and Wales (Company Number: 08651780), with its registered office at 42 Lytton Road, Barnet, Hertfordshire, EN5 5BY, United Kingdom.
Talent Advisory Services MENA Ltd, trading as The Work Crowd MENA, registered in Abu Dhabi Global Market (ADGM), with offices at Level 14, WeWork Hub71, Al Khatem Tower, Abu Dhabi, United Arab Emirates.
Together referred to as “The Work Crowd”, “we”, “our” or “us”.
For users based in the UK or EEA, The Work Crowd Limited acts as the data controller. For users based in the UAE or wider MENA region, Talent Advisory Services MENA Ltd operates under ADGM Data Protection Regulations, but all data processing decisions are governed by The Work Crowd Limited in the UK.
You can contact us regarding data protection at data@theworkcrowd.com.
We collect and process personal data you provide directly to us or through our platform, including:
Contact information: name, email address, phone number, and location.
Professional information: CVs, skills, experience, job titles, profiles, and portfolios.
Account information: login details, preferences, billing and payment details.
Client information: company name, contact details, and project briefs.
Communications: correspondence and messages exchanged with us.
Usage data: IP address, browser type, operating system, and website activity (via cookies or analytics tools).
We may also collect publicly available professional information (e.g. from LinkedIn) or automated data through cookies, analytics, and log files.
We do not intentionally collect sensitive personal data unless required by law or contract and you have provided explicit consent.
We use your personal data to:
Operate and provide our freelance marketplace and related services.
Match clients with relevant freelancers, consultants, and professionals.
Manage contracts, payments, and invoicing.
Communicate with you about projects, updates, and opportunities.
Comply with legal and regulatory obligations.
Improve our platform, user experience, and service delivery.
We may also use anonymised or aggregated data for analytics and service improvement.
Our lawful bases for processing include performance of a contract, compliance with legal obligations, consent, and legitimate interests in operating and improving our services.
We may share your personal data with:
Clients or freelancers, as appropriate, for introductions, projects, and ongoing management.
Third-party service providers that support our operations (e.g. IT hosting, payment, accounting, analytics, and communication tools such as Intercom).
Professional advisers, including accountants, lawyers, and auditors.
Regulatory or law enforcement authorities, where legally required.
All third parties are bound by confidentiality and data protection obligations consistent with applicable law. We do not sell or lease your personal data.
In addition to our MENA entity, we may, where relevant, share limited personal data with our sister company Hanson Search Limited, a UK-registered company (Company Number: 04038911) with its registered office at 42 Lytton Road, Barnet, Hertfordshire, EN5 5BY, United Kingdom.
This may occur if:
You are a candidate seeking permanent or long-term employment opportunities; or
You are a client interested in hiring individuals on a permanent basis.
Any data sharing is done securely and only for a clear, legitimate purpose aligned with your professional interests. Hanson Search processes such data under its own Privacy Policy and in accordance with data protection laws.
You can opt out of such sharing by contacting data@theworkcrowd.com.
Given our global operations, your personal data may be transferred between the UK, European Economic Area (EEA), and United Arab Emirates (ADGM).
Where data is transferred internationally, we ensure that appropriate safeguards are in place, such as:
The UK International Data Transfer Agreement (IDTA);
Standard Contractual Clauses (SCCs) approved by the European Commission; or
ADGM-approved transfer mechanisms.
These measures ensure your data receives an equivalent level of protection as required under UK GDPR, EU GDPR, or ADGM regulations.
We retain personal data only for as long as necessary for the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.
If your account remains inactive for more than three years, we may contact you to confirm whether you wish to retain it. If no response is received, your data will be securely deleted.
You may also request deletion of your data at any time by contacting data@theworkcrowd.com.
Under applicable data protection laws, you have the right to:
Access your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“the right to be forgotten”).
Object to processing based on legitimate interests.
Request restriction of processing.
Request data portability.
If you are based in the UK, you can contact the Information Commissioner’s Office (ICO) via www.ico.org.uk.
If you are based in the UAE (ADGM), you may contact the ADGM Office of Data Protection via www.adgm.com.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, and limit access to employees and contractors who have a business need to know.
While we take all reasonable steps to safeguard your information, no system is completely secure. You are responsible for keeping your password and login credentials confidential.
Our website uses cookies and similar technologies to enhance site functionality and user experience.
You can manage or disable cookies through your browser settings.
For more details, please refer to our Cookie Policy available on our website.
We may update this Privacy Policy periodically. The latest version will always be available on our website, and the date of the most recent update will appear at the top of this page.
If we make significant changes, we will notify you via email or through a notice on our website.
For any privacy-related queries, requests, or concerns, please contact:
The Work Crowd Limited
Email: data@theworkcrowd.com
Address: 42 Lytton Road, Barnet, Hertfordshire, EN5 5BY, United Kingdom
Talent Advisory Services MENA Ltd (trading as The Work Crowd MENA)
Email: data@theworkcrowd.com
Address: Level 14, WeWork Hub71, Al Khatem Tower, Abu Dhabi, United Arab Emirates
If you are unsatisfied with our response, you may lodge a complaint with the ICO (UK) or the ADGM Office of Data Protection (UAE), as appropriate.